Online and offline competition is steep and, with the current economic climate, an effective sales strategy is crucial for a company’s success. While a robust sales team can significantly impact the bottom line, you shouldn’t overlook how other segments of your business can generate higher conversions. The process of generating higher sales can be efficient as well as affordable.
Here are 15 different ways to generate higher sales for your business without breaking the bank.
Conduct surveys and research on how your customers use your products and services. Keep tabs on which features get used the most by your customers, their pain points, and what else they wish to see in your upcoming lineup.
Cross-sell relevant products that are related to the ones already purchased by customers. You can also provide buyers with personalized training or 24×7 customer service to build a stronger customer relationship. Even if you can’t staff in-person customer service representatives, chatbot services will ensure your team doesn’t drop the client communication ball during off hours.
Research your competitor’s pain points, explore their customer reviews and find what’s lacking in their current customer service plan. Use these insights to deliver excellent customer service by catering to issues and complaints swiftly and doing things outside of the sales experience for your buyers in order to demonstrate your appreciation.
You can improve your customer service by following these tips:
With massive competition in almost every market, it’s crucial your brand finds ways to stand out:
If you run a retail store, power your promotions with captivating marketing tools. Out of home or storefront advertising messages can benefit from teardrop flags, as they immediately grab the attention of passersby.
Every social media platform provides several opportunities to market your brand. Social media marketing is relatively affordable and remarkably effective in reaching your target audience.
Some benefits of running social media campaigns:
The journey from prospect to sale is not brief or straightforward, but typically takes several interactions until it gains a high conversion rate. Email marketing is one of the most effective ways to guide prospects along this journey.
Email marketing involves acquiring a prospect’s email with their permission and informing them regularly about your upcoming products and services, special offers, and discounts. Brands interact with prospects by sending automated email messages, email newsletters, and other correspondence.
Organizing sales and marketing promotions for long time customers is an excellent way to reward their loyalty to your brand. This way, you can generate hype among current customers for your upcoming lineup of products or services.
Regular promotions for loyal buyers help encourage them to refer your brand to their acquaintances, who could go from prospects to customers. You can also offer discounts or gifts for birthdays and special anniversaries. You can effectively promote in-store promotions with items like custom storefront banners.
Always ask your customers for feedback on your products/services. Genuine customer feedback can help determine what you lack or where your company might be struggling.
Customer feedback can identify untapped opportunities, help expand your offerings, boost sales, and strengthen the brand-customer relationship. Feedback also reveals which products or services sell the best.
Since prospects are already familiar with your existing products or services, your next step should be to package your offerings differently in order to generate a higher conversion rate. Here are some ways you can do that:
You can market such packages and deals on banner stands, which you can set up outside your retail store since they easily capture the attention of onlookers.
Create and optimize your social media profiles by clearly mentioning your identity, your profession, your brand’s motto, and the audience you are targeting with your products or services.
Social media optimization should be performed based on the platform. A LinkedIn profile must look more professional than a Facebook profile, which should be different from an Instagram profile. LinkedIn targets strict professionals, while Facebook and Instagram are great for B2C and small business audiences.
Every page on your website must have a convincing call to action (CTA) that prompts visitors to do something. It could be getting in touch with you for more information, enrolling in a free newsletter, or scheduling a discovery call.
Determine what you want your visitor to do when setting up a CTA. You must ensure maximum conversion of visitors into prospects, and then into customers. You must also ensure that the instructions are clearly stated, and that the CTA sticks out.
Different users use various social media platforms for several reasons, which is why you must build a community and generate effective word of mouth about your brand’s products or services through multiple platforms as well.
Here are some effective tips:
Establish meaningful connections with other businesses in your industry. You can refer businesses to one another and partner up to provide exclusive package deals to prospects.
For instance, a restoration company could establish a solid relationship with roofers and plumbers. Seek partnerships related to your niche and the ones that offer products that can be bundled with yours.
One of the most common doubts people have is if the product will work for them. While you can address such queries in your marketing materials and content, another effective approach you can use is to let customers test drive products firsthand.
Perform a free trial or walkthrough demonstration by setting up canopy tents that show prospects how much time or money they could save if they consider your offering. Back it up with excellent customer service and training in the trial period so that your customers become fully aware of your products’ functionality.
Understand what brings visitors to your website, be it pay-per-click advertisements, blog articles, or referral programs. While you might excel at building brand awareness, it’s imperative that you know how you got there.
Your small business has access to limited time and financial resources. You must choose the marketing activities you wish to invest in so that you can get the most value for your buck. Monitor your campaign’s progress in order to estimate which efforts are the most fruitful in generating sales.
Go through the layers of your current website, flyers, mailers, or other sales and marketing material. Ensure that all your attention stays on how your product lineup or services will simplify your customers’ lives and help them save money.
These simple steps are cost-effective ways to boost your sales with minimal impact to your budget or existing operations. Dedicate a bit of time each day to auditing content, reviewing customer feedback, and brainstorming CX improvements. Overtime, this dedication to improvement will be seen and appreciated by new and existing customers and generate higher sales volumes for our brand.